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AI agent for Human Resources in SMBs

Fewer questions and repetitive tasks.More time for people.

TukiAssistant handles employees and candidates, coordinates processes and runs tasks by connecting to the tools your company already uses.

Automate recruiting, internal questions and HR operations without adding load to your team.

HR team member reviewing candidates on a tablet

I want to apply for the administration role.

22:30

Great! Send me your CV and I will ask you a few initial questions.

22:30

When the team is small, everything ends up going through HR

  • Questions about vacation.
  • Questions about internal policies.
  • Candidates who write after hours.
  • CVs to review and upload.
  • Interviews to coordinate.
  • Documents to validate.
  • Data to update across different platforms.
  • Follow-ups that depend on one person.

In an SMB, every repetitive task eats up time the team could spend on hiring, development and people management.

TukiAssistant takes on part of that load and works alongside your team.

An HR agent that does more than answer

TukiAssistant can understand questions, look up information, run tasks and connect to your systems.

  • Answers

    Handles frequent questions from employees and candidates.

  • Looks up

    Searches for information in policies, documents and connected systems.

  • Executes

    Can start processes, update information or take actions according to the defined rules.

  • Coordinates

    Schedules interviews, sends reminders and supports the different steps of the process.

  • Hands off

    Escalates to a person when the case needs human intervention.

  • Records

    Keeps a trail of every interaction and keeps the context available.

Three ways to free up time in Human Resources

Internal employee support

Your team should not answer the same questions every day.

TukiAssistant can handle questions about:

  • Vacation and leave
  • Internal policies
  • Benefits
  • Schedules
  • Training
  • Documentation
  • Onboarding
  • Administrative questions
  • Data updates

And when the process allows it, it can move forward with actions inside the connected systems.

Fewer repetitive questions. A more available HR team.

Recruiting and candidates

Much of the operational load of the hiring process can also be automated.

TukiAssistant can:

  • Answer questions about a job opening
  • Receive CVs and documents
  • Read text, images and files
  • Process audio messages
  • Ask screening questions
  • Filter candidates according to defined criteria
  • Check availability
  • Coordinate interviews
  • Send reminders
  • Update Hiring, Panda, ATS or HR systems
  • Hand candidates off to the recruiter with full context

And it can do it 24 hours a day, even when your team is not available.

Do not lose candidates because they wrote after hours

A candidate may reach out on WhatsApp at 10:30 p.m.

They do not need to wait until the next day to get a first answer.

TukiAssistant can attend to them, answer questions, request information, receive documents and move on to the next steps defined by your company.

More speed. Less friction. A better candidate experience.

Operations and internal management

TukiAssistant can also support HR processes after hiring.

  • Onboarding

    Guide new hires, share information and resolve frequent questions.

  • Documentation

    Receive files, extract information and get it ready to continue the process.

  • Internal requests

    Start vacation, leave, data update or other process flows.

  • Follow-up

    Keep a record of questions, cases and pending tasks.

  • Coordination

    Connect actions between HR, leaders and other teams.

Less manual coordination. More processes moving on their own.

WhatsApp as the front door to Human Resources

Do not force employees and candidates to learn another tool.

TukiAssistant can operate from the channels they already use every day.

  • WhatsApp
  • Telegram
  • Web chat
  • Internal channels

From there they can ask questions, send documents, start processes or receive information.

And the agent can connect to your company systems to continue the process.

From a question to an action

  • An employee asks:

    “How many vacation days do I have left?”

    TukiAssistant can check the available information and answer.

  • A candidate says:

    “I want to apply for administration.”

    The agent can ask for their CV, ask initial questions and move the process forward.

  • A new hire asks:

    “What documents do I need to submit?”

    TukiAssistant answers, receives the files and can get the information ready to continue.

It is not just conversation. It is execution.

Your judgment stays in control

AI does not decide on its own how Human Resources works.

Your team defines:

  • What it answers
  • What information it can look up
  • What actions it can take
  • What needs approval
  • When it should escalate
  • What permissions it has
  • What tone it uses
  • What policies it must respect

TukiAssistant works within those limits.

AI executes. Your team sets the rules.

Connects with the tools you already use

You do not need to replace your HR system.

TukiAssistant can integrate with existing platforms and tools.

Recruiting and HR

  • Hiring
  • Panda
  • ATS
  • HRIS
  • Talent management platforms

Business management

  • Odoo
  • ERP
  • CRM
  • Internal systems

Communication

  • WhatsApp
  • Telegram
  • Email
  • Web chat

Integrations

  • API
  • Webhooks
  • Custom integrations

If your platform has an API, we can evaluate its integration with TukiAssistant.

An agent that works in several languages

TukiAssistant can handle questions and processes in different languages.

Without duplicating channels or adding operational complexity.

Ideal for SMBs with:

  • distributed teams
  • employees of different nationalities
  • regional processes
  • international candidates

Less load. More capacity with the same team.

For an SMB, growing does not always mean being able to add more people to HR.

TukiAssistant helps absorb more volume without everything falling on the team.

  • Less time answering

    Automate frequent questions.

  • Less manual coordination

    Reduce scheduling, follow-up and update tasks.

  • Faster recruiting

    Attend to candidates and move processes forward without depending on team hours.

  • Better experience

    Employees and candidates get faster, more consistent answers.

  • More capacity

    Handle more questions and processes without adding the same proportion of operational load.

More time for what really needs a person

Some conversations, decisions and situations should not be automated.

TukiAssistant takes care of the repetitive and operational work.

Your team can focus on:

  • hiring
  • development
  • culture
  • leadership
  • sensitive cases
  • supporting people

Less administration. More Human Resources.

How we implement your HR agent

  1. We understand your operation

    We map questions, processes, tools and repetitive tasks.

  2. We organize the knowledge

    We prepare policies, documents, answers and information sources.

  3. We configure the agent

    We define what it answers, what it executes, what it escalates and what permissions it has.

  4. We connect your systems

    We integrate HR channels and platforms.

  5. We go live

    We put the agent to work on WhatsApp, web or other channels.

  6. We measure and improve

    We analyze interactions, handoffs and optimization opportunities.

AI agent for Human Resources in SMBs

Your HR team does not need to do everything by hand

Automate questions, recruiting, coordination and operational tasks with an agent that works 24/7 and connects to the tools you already use.

More speed. Less load. More time for people.

Request a demo

Frequently asked questions

Does TukiAssistant replace my HR team?
No. It automates repetitive questions and tasks to free up the team’s time. Sensitive or complex cases can be handed off to a person.
Can it work with candidates?
Yes. It can answer questions, receive CVs, process documents, ask screening questions, coordinate interviews and update connected systems.
Can it support internal employees?
Yes. It can resolve frequent questions and support processes such as onboarding, vacation, leave, documentation and other requests.
Can it take actions?
Yes, depending on the process and the available integrations. Your company defines what it can do automatically and what needs approval.
Does it work on WhatsApp?
Yes. WhatsApp can be one of the main interaction channels for employees and candidates.
Can it integrate with Hiring, Panda or our current system?
Yes. TukiAssistant can integrate with platforms through APIs, webhooks and available connectors. Feasibility is evaluated for each system.
Can it work in several languages?
Yes. The agent can be configured to respond in different languages.
Can we start with a single process?
Yes. You can start, for example, with internal questions or recruiting and expand the scope later.

Put AI to work in your operation

In a 20-minute demo we show you how TukiAssistant answers, sells and resolves tasks in your real operation, with cases from your own industry.

  • No commitment
  • Initial diagnosis with a specialist